Keys to Becoming Successful in Business and Life Part II

One of the questions most often asked is, “What does it take to succeed in business?” It’s also a question often asked by new employees: “What does it take to succeed in this company?” After hearing some variation of these questions several dozen times, I put together a list that I use in speeches, in interviewing candidates, or at new employee orientations.

• Attitude is key. The person who is committed passionately to the success of our business—who has an I-Can-Do-It attitude—will succeed. One person can make a tremendous difference, and it’s up to you to demonstrate that you are one of those people.
• Fight for your ideas and do something big. The best idea can disappear without a strong advocate. Being an advocate for change involves taking risks. Don’t be afraid to be visible and stand out. In short: take the lead in making a difference.
• Nice guys don’t finish last; they win! Aggressive and passionate shouldn’t equate with unpleasant—ever. The higher you rise, the more pleasant and understanding you need to be. Never underestimate the value of thanks and the value of recognition. Build consensus and direct groups the way you want them to go—through reason, courtesy, and team building. Ego has no place in business. If you have one, lose it.
• My job is to do whatever it is that needs to be done. If someone needs you to cover so they can participate in a team-building exercise, do it. If it’s collating sales material, help out. Be proactive. Lend a hand. People notice.
• Credibility is everything. Some of the most important, career-saving words I have ever heard are, ͞I don’t know.͟ Never, ever fake it. If you’re wrong, admit it and correct it. If you’ve made a mistake, fix it and learn from it. If it’s going to take some time to find an answer, set a timetable and stick to it.
• If you never fail, you’ll never grow. If it’s always comfortable and easy, you can’t know the big win—the heady feeling that comes from that incredible challenge overcome. You will learn best when you are being stretched. Don’t sit back. Reach out, get involved, and take a risk. When I interview a candidate I always ask, ͞Is there anything you wish you hadn’t done? Is there anywhere you failed at something you tried?͟ The best talent has a ton to tell me. Those individuals who have softball answers either never took the risk or don’t meet one of my key values—that of honesty.
• When you’re furious with others, look inside and see if you’re really dissatisfied with yourself. A person who always lays blame is soon cut out of team activities.
• Love what you’re doing. If you don’t, you probably won’t be successful. And even if you are successful, you’ll be miserable—so what’s the point?
• I can’t figure out when complaining ever got me anywhere and people (especially in business) simply don’t want to hear it. So, it’s best to just keep quiet and figure out how you can fix whatever it is, and if you can’t change it, try changing how you think about it.
• Match your values and aspirations. You’re not just looking for a place to work; you are looking for a home.
• Have the courage to do what is right, even when it’s not popular, and to chase your dreams with passion and unwavering tenacity.
• Give back. Our communities are not perfect. They are the responsibility of business, government, and each of us. If you don’t commit to making a difference, who will?